Protecting Your Health Information
Federal law protects your health information. You have the right to:
You can request an electronic or paper copy of your health information. We will provide it within 30 days. Reasonable fees may apply.
If you believe your health information is incorrect or incomplete, you may ask us to correct it. We may deny your request but will explain why in writing within 60 days.
You may request that we contact you at a specific phone number, address, or method. We will honor reasonable requests.
You can ask us not to use or share certain information for treatment, payment, or operations. We may deny these requests unless you paid out-of-pocket in full.
You can request an accounting of certain disclosures we have made of your health information over the past six years, excluding those for treatment, payment, and operations.
You can request a printed version at any time.
If you have given someone medical power of attorney or have a legal guardian, they may exercise your rights.
You can file a complaint with us or the U.S. Department of Health and Human Services (HHS). We will not retaliate against you.
You have the right to decide how we share information in these situations:
We will follow your written preferences whenever possible.
We will never share your information for:
unless you give us written permission.
We use your health information to:
Share information with doctors, nurses, labs, and others involved in your care.
Manage healthcare operations, including improving care and communicating with you.
Send claims to your health insurer or other payors to get paid.
We may share information for purposes allowed or required by law, including:
We only share the minimum necessary information required.
For more details, visit: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html
We will not share your mobile number or text messaging consent information with third parties for marketing or promotional purposes. Text message originator opt-in data will not be disclosed to any third party.
We may change this notice at any time. Any changes will apply to all information we already have. The updated notice will be available in our office and on our website.
If you have questions, concerns, or wish to file a complaint, you may contact:
Urgent Care Plus and Wellness
20711 Bellaire Blvd suite B, Richmond, TX 77407
Or contact:
We will not retaliate against you for exercising your rights.